Privacy policy

Last updated: 27.11.2025

This Privacy Policy describes how Stushed (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from stushed.com (the “Site”).
We comply with global privacy regulations, including the GDPR (EU/EEA), CCPA (California), and other applicable laws.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information when you use our Site or services.

a) Information You Provide Directly

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party providers; we do not store full credit card numbers)

  • Order details and purchase history

  • Messages sent to customer support

b) Information Collected Automatically

When you browse the Site, we automatically collect:

  • IP address

  • Device and browser information

  • Cookies and tracking data

  • Time zone and location (approximate)

  • Pages viewed and referring URLs

  • Interaction data (clicks, time on page, cart behavior)

c) Information From Cookies and Similar Technology

We use cookies, pixels, and tracking tools to:

  • Improve site performance

  • Analyze user behavior

  • Enable cart functionality

  • Personalize content and ads

You can disable cookies in your browser settings.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer service

  • Communicate updates about your order

  • Detect and prevent fraud

  • Improve the functionality and security of our Site

  • Personalize shopping experience

  • Comply with legal requirements

  • Send marketing emails (only if you have opted in)

We do not sell your personal information.

3. Legal Bases for Processing (GDPR)

For customers in the EU/EEA, we process personal data under the following legal grounds:

  • Contract performance

  • Legitimate interests

  • Legal obligation

  • Consent (for marketing or cookies)

4. Sharing Your Information

We share your data only with trusted service providers required to operate our business.

a) Shopify

Our store is hosted on Shopify. Your data is securely stored through Shopify’s systems.
Shopify Privacy Policy: https://www.shopify.com/legal/privacy

b) Payment Processors

Depending on your selected method:

  • Shopify Payments

  • PayPal

  • Klarna (if applicable)

  • Other secure gateways

These companies process your payment information.

c) Shipping and Logistics Partners

We share your shipping information with carriers to deliver your order worldwide.

d) Service Providers

Marketing tools, analytics services, fraud prevention tools, and email providers process limited customer data.

e) Legal or Safety Requirements

We may disclose information if required to comply with laws or protect our rights.

5. International Data Transfers

We ship worldwide and use global service providers.
Your information may be transferred outside your country, including to Canada and the United States.
All transfers comply with GDPR requirements (standard contractual clauses, adequate protections, etc.).

6. Data Retention

We retain your information for as long as necessary to:

  • Complete the purposes listed in this policy

  • Comply with laws and tax regulations

  • Resolve disputes

  • Prevent fraud

You may request deletion of your data unless we are legally required to keep it.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

  • Opt out of marketing emails

  • File a complaint with your local data authority

To exercise your rights, contact us at stushed.work@gmail.com.

8. Children’s Privacy

We do not knowingly collect or process data from individuals under 16 years old.
If we learn that personal data from a minor has been collected, we will delete it.

9. Security

We implement technical and organizational measures to protect your information, including encrypted payment processing, secure servers, and access controls.
However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on this page with the updated date.